SWOOP Analytics has conducted the world’s first benchmarking of Microsoft Teams, analysing more than 5,300 teams from 15 organisations worldwide and more than a million Teams interactions to get a broad overview of how Teams operates.

In this video, we give you a brief overview of our findings, share with you worst practices in Teams, how to avoid them and what you can do better, show you what a high performing team looks like and share real-life best practices from customers.

Introduced by Microsoft MVP and managing director of OnPoint Solutions, Kirsty McGrath, you’ll hear from SWOOP Chief Scientist Dr Laurence Lock Lee, SWOOP CSM Emily O’Brien and SWOOP’s Director, External Communications, Sharon Dawson.