Case Studies
Learn how leading organisations are using SWOOP Analytics® to drive business value and engagement with their Microsoft 365, Microsoft Teams, Viva Engage, SharePoint intranet and Workplace from Meta networks.
M365 | Microsoft Teams | SharePoint | Viva Engage | Workplace from Meta
Executive Leadership | ROI | Employee Engagement | Culture | Videos
NZ Post - Delivering community and connection
It must be every executive’s dream! The Most Thriving Viva Engage community at NZ Post is one that connects the leaders of those that deliver mail and parcels across the entire country of New Zealand.
The NRMA - Motoring along with Yammer
CEO Emma Harrington admits she was nervous, and maybe even a little anxious, when she first started to share her thoughts, ask questions and open herself up on The NRMA’s Viva Engage network.
Fast forward four years and posting, listening and joining conversations on Viva Engage is the least pressured and most fun part of Emma’s job!
Western Sydney University - Sharing gratitude on Yammer to boost morale
When the city of Sydney went into an extended COVID-19-enforced lockdown, it hit many people hard.
Western Sydney University launched a Gratitude Week to lift staff morale and boost positivity, while also bringing employees back to Viva Engage.
RealFoundations – Breaking the silos between service providers and clients
Gone are the days when it was an “us” and “them” relationship between service providers and clients.
RealFoundations has broken the divide by inviting clients to work together as a true team in Microsoft 365.
Hall & Wilcox - Using praise to bring colleagues to Yammer
After more than 18 months dealing with lockdowns and remote working, law firm Hall & Wilcox wanted to inject some positivity into the workforce. It did so by using the Praise feature in Yammer to recognise employees.
US Health Insurer - A brush with fame
When this major US health insurer wanted to inject some conversation in its Yammer community while everyone was working from home during the COVID-19 pandemic, an employee shared photos of herself with famous people.
It kicked off a “brush with fame” campaign on Yammer, asking colleagues to share their encounter with someone famous.
WaterNSW - The ripple effect of Yammer
WaterNSW launched a Yammer campaign called #ThisIsMyStory to create a more inclusive, respectful, safe and diverse workplace.
Imagination Technologies - Levelling the playing field with Yammer
With a geographically dispersed workforce, Imagination Technologies has used Yammer and Microsoft Teams to level the playing field, as well as creating a virtual space to replicate the office lunchroom.
Engage Squared - How a bot is helping with innovation
Engage Squared uses a bot to get people engaged on Yammer by asking them a personal questions in the “Social” Yammer community.
It gets employees logging onto Yammer to look around to see what else is being posted in other communities, it allows colleagues to learn more about each other, it gives everyone a break from the regular work day and it allows employees to “practice” using Yammer in a safe environment.
Victoria Police - How plants lead to crime solving at Victoria Police
Something as simple as sharing a photo of indoor plants on Yammer has built connections across the ranks of the Victoria Police service, and ultimately led to crime solving.
Department of Transport and Main Roads - Keeping an open dialogue on Yammer
At the height of the COVID-19 pandemic in Queensland, Department of Transport and Main Roads Director-General Neil Scales was unable to travel to physical sites, so he stepped in front of the camera to provide weekly updates about the latest COVID-19 news and impacts to the department. He then shared the videos on Yammer.
RealFoundations - The secret to writing a great Yammer post
Learn how to write a great Yammer post with RealFoundations.
Follow the 5 steps to write a post to engage employees and start conversation in your organisation.
ANZ - Nurturing connections through competitions, cooking and culture
How did your company keep 50,000 employees connected during the COVID-19 lockdowns?
ANZ bank nurtured connections and employee wellbeing through competitions, cooking and culture - all on Yammer.
Aggreko - Breaking geographical barriers with Viva Engage
Working in some of the world’s most isolated regions can be a lonely existence, and keeping those people digitally connected with their colleagues can be a challenge.
It’s a challenge Aggreko, the world’s largest supplier of mobile and modular energy solutions, is overcoming with the help of Yammer.
Nestle - How to become a great digital leader
You may have great leaders in your organisation, but are they great digital leaders?
As hybrid work becomes the new norm, it is imperative leaders are able to connect and communicate in digital spaces, not just face-to-face or in an office environment.
Becoming a great digital leader doesn’t happen by accident. It takes work and planning. Global food and beverage giant Nestle has shared how it coaches its great digital leaders.
RACQ - Creating business value and focusing on wellbeing with Yammer
If you’ve ever wondered about the business value of Yammer, RACQ can provide you with hundreds of examples where its employees have used the enterprise social network to solve problems to deliver a better service to its 1.7 million members.
And it has the data to prove it.
Wiley - Don’t take Yammer, or yourself, too seriously
“They come to Yammer for the cats and dogs, but they stay for the work.”
Global publishing company Wiley actively promotes fun and socialisation on its Enterprise Social Network, Yammer, which has led to better business value and stronger two-way relationships across the organisation.
Breaking down divides at Westpac New Zealand
Westpac New Zealand launched Yammer to give everyone a voice and to break down traditional organisational and hierarchical divides.
Guess what? It works!
Engage Squared - Being Team Awesome
Learn what makes an awesome team on Microsoft Teams.
Engage Squared’s aptly named Team Awesome has never met face to face yet they work together and collaborate every day on a digital platform, building trust and psychological safety online.
Medibank - Bridging the divide with Yammer during COVID-19 lockdown
Be inspired by how the leaders from Australia’s leading health insurer Medibank connected with employees during the COVID-19 lockdowns.