Case Studies
Learn how leading organisations are using SWOOP Analytics® to drive business value and engagement with their Microsoft 365, Microsoft Teams, Viva Engage, SharePoint intranet and Workplace from Meta networks.
M365 | Microsoft Teams | SharePoint | Viva Engage | Workplace from Meta
Executive Leadership | ROI | Employee Engagement | Culture | Videos
The NRMA - Motoring along with Yammer
CEO Emma Harrington admits she was nervous, and maybe even a little anxious, when she first started to share her thoughts, ask questions and open herself up on The NRMA’s Viva Engage network.
Fast forward four years and posting, listening and joining conversations on Viva Engage is the least pressured and most fun part of Emma’s job!
Western Sydney University - Sharing gratitude on Yammer to boost morale
When the city of Sydney went into an extended COVID-19-enforced lockdown, it hit many people hard.
Western Sydney University launched a Gratitude Week to lift staff morale and boost positivity, while also bringing employees back to Viva Engage.
Celebrating the people of the Leukaemia Foundation
The Leukaemia Foundation's “Celebrating our People” Yammer community has become a reflection of the culture at the Foundation, of caring deeply about patients and staff.
It’s this simple formula of sharing incredible stories that makes the Yammer community so powerful, and it’s all measured with data from SWOOP Analytics.
Hall & Wilcox - Using praise to bring colleagues to Yammer
After more than 18 months dealing with lockdowns and remote working, law firm Hall & Wilcox wanted to inject some positivity into the workforce. It did so by using the Praise feature in Yammer to recognise employees.
US Health Insurer - A brush with fame
When this major US health insurer wanted to inject some conversation in its Yammer community while everyone was working from home during the COVID-19 pandemic, an employee shared photos of herself with famous people.
It kicked off a “brush with fame” campaign on Yammer, asking colleagues to share their encounter with someone famous.
WaterNSW - The ripple effect of Yammer
WaterNSW launched a Yammer campaign called #ThisIsMyStory to create a more inclusive, respectful, safe and diverse workplace.
Imagination Technologies - Levelling the playing field with Yammer
With a geographically dispersed workforce, Imagination Technologies has used Yammer and Microsoft Teams to level the playing field, as well as creating a virtual space to replicate the office lunchroom.
Engage Squared - How a bot is helping with innovation
Engage Squared uses a bot to get people engaged on Yammer by asking them a personal questions in the “Social” Yammer community.
It gets employees logging onto Yammer to look around to see what else is being posted in other communities, it allows colleagues to learn more about each other, it gives everyone a break from the regular work day and it allows employees to “practice” using Yammer in a safe environment.
Victoria Police - How plants lead to crime solving at Victoria Police
Something as simple as sharing a photo of indoor plants on Yammer has built connections across the ranks of the Victoria Police service, and ultimately led to crime solving.
Department of Transport and Main Roads - Keeping an open dialogue on Yammer
At the height of the COVID-19 pandemic in Queensland, Department of Transport and Main Roads Director-General Neil Scales was unable to travel to physical sites, so he stepped in front of the camera to provide weekly updates about the latest COVID-19 news and impacts to the department. He then shared the videos on Yammer.
RealFoundations - The secret to writing a great Yammer post
Learn how to write a great Yammer post with RealFoundations.
Follow the 5 steps to write a post to engage employees and start conversation in your organisation.
ANZ - Nurturing connections through competitions, cooking and culture
How did your company keep 50,000 employees connected during the COVID-19 lockdowns?
ANZ bank nurtured connections and employee wellbeing through competitions, cooking and culture - all on Yammer.
Aggreko - Breaking geographical barriers with Viva Engage
Working in some of the world’s most isolated regions can be a lonely existence, and keeping those people digitally connected with their colleagues can be a challenge.
It’s a challenge Aggreko, the world’s largest supplier of mobile and modular energy solutions, is overcoming with the help of Yammer.
RACQ - Creating business value and focusing on wellbeing with Yammer
If you’ve ever wondered about the business value of Yammer, RACQ can provide you with hundreds of examples where its employees have used the enterprise social network to solve problems to deliver a better service to its 1.7 million members.
And it has the data to prove it.
Wiley - Don’t take Yammer, or yourself, too seriously
“They come to Yammer for the cats and dogs, but they stay for the work.”
Global publishing company Wiley actively promotes fun and socialisation on its Enterprise Social Network, Yammer, which has led to better business value and stronger two-way relationships across the organisation.
Breaking down divides at Westpac New Zealand
Westpac New Zealand launched Yammer to give everyone a voice and to break down traditional organisational and hierarchical divides.
Guess what? It works!
Medibank - Bridging the divide with Yammer during COVID-19 lockdown
Be inspired by how the leaders from Australia’s leading health insurer Medibank connected with employees during the COVID-19 lockdowns.
Connecting essential frontline workers with Yammer during the pandemic
How one of the world’s most geographically dispersed ambulance services connected essential frontline workers with Yammer during the global COVID-19 pandemic.
RACQ - Top Yammer network
Imagine, days before your entire organisation is forced into lockdown due to the COVID-19 pandemic, you join the company as the new CEO.
That’s exactly what happened at RACQ. Learn how the new CEO connected with his thousands of employees scattered across the enormous state of Queensland.
KLM - ROI and Sustainability
When a KLM pilot noticed he was carrying a full load of water on a plane only half filled with passengers due to COVID-19 restrictions, he posted on Yammer to ask if there was glitch. Sure enough, there was. The situation was addressed immediately, saving the airline money by reducing fuel and helping the environment.