Case Studies

Learn how leading organisations are using SWOOP Analytics® to drive business value and engagement with their Microsoft 365, Microsoft Teams, Viva Engage, SharePoint intranet and Workplace from Meta networks.

 M365 |  Microsoft Teams | SharePoint | Viva Engage | Workplace from Meta
Executive Leadership | ROI | Employee Engagement | Culture | Videos

The NRMA - Motoring along with Yammer

CEO Emma Harrington admits she was nervous, and maybe even a little anxious, when she first started to share her thoughts, ask questions and open herself up on The NRMA’s Viva Engage network.

Fast forward four years and posting, listening and joining conversations on Viva Engage is the least pressured and most fun part of Emma’s job!

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Yammer, Culture, Viva Engage Sharon Dawson Yammer, Culture, Viva Engage Sharon Dawson

Celebrating the people of the Leukaemia Foundation

The Leukaemia Foundation's “Celebrating our People” Yammer community has become a reflection of the culture at the Foundation, of caring deeply about patients and staff.

It’s this simple formula of sharing incredible stories that makes the Yammer community so powerful, and it’s all measured with data from SWOOP Analytics.

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Yammer, Employee Engagement, Viva Engage Sharon Dawson Yammer, Employee Engagement, Viva Engage Sharon Dawson

US Health Insurer - A brush with fame

When this major US health insurer wanted to inject some conversation in its Yammer community while everyone was working from home during the COVID-19 pandemic, an employee shared photos of herself with famous people.

It kicked off a “brush with fame” campaign on Yammer, asking colleagues to share their encounter with someone famous. 

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Yammer, Innovation, Employee Engagement, Viva Engage Sharon Dawson Yammer, Innovation, Employee Engagement, Viva Engage Sharon Dawson

Engage Squared - How a bot is helping with innovation

Engage Squared uses a bot to get people engaged on Yammer by asking them a personal questions in the “Social” Yammer community.

It gets employees logging onto Yammer to look around to see what else is being posted in other communities, it allows colleagues to learn more about each other, it gives everyone a break from the regular work day and it allows employees to “practice” using Yammer in a safe environment.

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Department of Transport and Main Roads - Keeping an open dialogue on Yammer

At the height of the COVID-19 pandemic in Queensland, Department of Transport and Main Roads Director-General Neil Scales was unable to travel to physical sites, so he stepped in front of the camera to provide weekly updates about the latest COVID-19 news and impacts to the department. He then shared the videos on Yammer.

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Yammer, Employee Engagement, Culture, ROI, Viva Engage Sharon Dawson Yammer, Employee Engagement, Culture, ROI, Viva Engage Sharon Dawson

Aggreko - Breaking geographical barriers with Viva Engage

Working in some of the world’s most isolated regions can be a lonely existence, and keeping those people digitally connected with their colleagues can be a challenge.

It’s a challenge Aggreko, the world’s largest supplier of mobile and modular energy solutions, is overcoming with the help of Yammer.

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Yammer, Employee Engagement, Culture, Viva Engage Sharon Dawson Yammer, Employee Engagement, Culture, Viva Engage Sharon Dawson

Wiley - Don’t take Yammer, or yourself, too seriously

“They come to Yammer for the cats and dogs, but they stay for the work.”

Global publishing company Wiley actively promotes fun and socialisation on its Enterprise Social Network, Yammer, which has led to better business value and stronger two-way relationships across the organisation.

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RACQ - Top Yammer network

Imagine, days before your entire organisation is forced into lockdown due to the COVID-19 pandemic, you join the company as the new CEO.

That’s exactly what happened at RACQ. Learn how the new CEO connected with his thousands of employees scattered across the enormous state of Queensland.

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Yammer, ROI, Culture, Employee Engagement, Viva Engage Sharon Dawson Yammer, ROI, Culture, Employee Engagement, Viva Engage Sharon Dawson

KLM - ROI and Sustainability

When a KLM pilot noticed he was carrying a full load of water on a plane only half filled with passengers due to COVID-19 restrictions, he posted on Yammer to ask if there was glitch. Sure enough, there was. The situation was addressed immediately, saving the airline money by reducing fuel and helping the environment.

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