SWOOP Academy
SWOOP is on a mission to improve the way people and organisations communicate and collaborate. We can’t do this alone, so come join the conversation!
We’re running online events throughout the year to share knowledge, spark thinking and help you create connections with pioneering peers around the world. Here’s what’s on in 2025 – make sure you register to secure your spot at the SWOOP Academy!
SWOOP Masterclasses
We’re offering webinars on three of the most popular topics that SWOOP customers and friends raise time and time again.
We’ll run each webinar three times across 2024 so you should be able to find a session that works for your diary.
Setting Goals and Measuring Success for a High Performing Intranet
Thursday, February 13, 2025
The success of an intranet launch begins with clearly defined goals and a robust strategy for measurement. This Masterclass will help internal communications managers understand how to set actionable goals for their intranet launch, create accountability frameworks, and measure outcomes effectively.
Join us to learn how to align intranet objectives with organisational priorities, track progress using KPIs, and communicate effectively to ensure adoption. This session is ideal for anyone looking to build a sustainable and impactful intranet.
Choose a region:
APAC/ AMER | 11:30am AEDT | 4:30pm PST
EMEA/ AMER | 9am EST | 3pm CET
Empowering Content Owners with Accountability through Health Scores
Thursday, April 10, 2025
Decentralised publishing is a powerful way to enhance intranet engagement by empowering teams across the organisation. This Masterclass will emphasise strategies to hold local authors accountable for content quality and adherence to standards through the use of health scores and structured feedback mechanisms. Learn how to set clear accountability frameworks, provide effective training, and implement recognition programs to drive compliance and excellence in content publishing. Perfect for organisations looking to foster collaboration while maintaining high standards.
Choose a region:
APAC/ AMER | 11:30am AEST | 6:30pm PDT
EMEA/ AMER | 9am EDT | 3pm CEST
How to get Leaders On Board and Flying with Viva Engage
Thursday, September 4, 2025
How do you get leaders to not just participate but actively champion Viva Engage? In this webinar, we’ll share practical strategies and insights to help you get senior leaders on board with Viva Engage. Through a real-life case study, we’ll analyse executive and senior leader behaviours on Viva Engage, offering a clear recipe for leadership success. Featuring expert advice on fostering leadership engagement, this session will equip you with the tools and strategies to inspire senior leaders to leverage Viva Engage effectively, creating a culture of communication that flows from the top down.
Choose a region:
APAC/ AMER | 11:30am AEST | 6:30pm PDT
EMEA/ AMER | 9am EDT | 3pm CEST
Nurturing Thriving Communities on Viva Engage - Strategies for Success
Thursday, October 23, 2025
Building and maintaining successful communities on Viva Engage can be a game-changer for internal communications. In this webinar, we’ll explore the essential strategies to nurture vibrant communities that drive engagement, collaboration, and innovation across your organization.
Learn what makes a Viva Engage community truly successful and what a thriving community looks like. Plus, we’ll share proven tactics for reviving plateaued communities and boosting membership growth.
Choose a region:
APAC/ AMER | 11:30am AEST | 5:30pm PDT
EMEA/ AMER | 9am EDT | 3pm CEST
Learning SWOOP Analytics
We’re offering webinars on three of the most popular topics that SWOOP customers and friends raise time and time again.
We’ll run each webinar three times across 2024 so you should be able to find a session that works for your diary.
Essential Explorer
This product-based tutorial is tailored for beginners and novices, providing a structured learning experience to help users harness the full potential of SWOOP.
The class covers essential aspects such as interface orientation, tab breakdowns, and basic feature exploration.
Join us for a 30-minute Q&A session on the aspects covered in these Essential Explorer tutorials
Coming soon.
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Navigating SWOOP for Viva Engage
Learn how to navigate the SWOOP for Viva Engage dashboards and explore the helpful features
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Measuring campaigns with SWOOP for Viva Engage
Learn how to measure your campaigns on SWOOP for Viva Engage and set up subscriptions
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Analyse your communities using SWOOP for Viva Engage
Learn how to analyse your communities and ensure it’s healthy and active
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Navigating SWOOP for SharePoint
Learn how to navigate the SWOOP for SharePoint dashboards and jump into the tabs
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Find out if your intranet is being used with SWOOP for SharePoint
Learn how to identify if and when your intranet is being used and more dashboard features
Middle Mastery
This tutorial is designed for individuals who have already acquired a foundational understanding of SWOOP, or have attended the Essential Explorer Class.
In this intermediate-level course, we will delve deeper into SWOOP's capabilities, focusing on advanced features and functions that can help you become masterful SWOOPer users.
Join us for a 30-minute Q&A session on the aspects covered in these Middle Mastery tutorials
Coming soon.
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SWOOP Personas in SWOOP for Viva Engage
Learn how to understand and use the SWOOP personas
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Analyse community engagement with SWOOP for Viva Engage
Learn how to nurture your influencers, use our research to build strategies, and benchmark communities
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Explore the Threads Dashboard in SWOOP for Viva Engage
Learn how to drill down to an individual post thread, explore the data and learn how to improve the performance
Advanced Alchemy
In these tutorials, we will explore advanced features, optimisation strategies, and real-world applications of SWOOP.
You'll gain a comprehensive understanding of data analysis, visualisation, and interpretation, enabling you to harness SWOOP for informed decision-making and problem-solving.
Join us for a 30-minute Q&A session on the aspects covered in these Advanced Alchemy tutorials
Coming soon.
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How to create Individual Benchmark lists in SWOOP for Viva Engage
Learn how to use benchmark lists to show real behaviours and encourage change
SWOOP Expert Talks
SWOOP is well known for our research and expertise in collaboration and communication but it’s not all about us! Through 2023 we’ll invite leading industry thinkers to share their expertise, uncovering the latest thinking from the cutting edge.
SWOOP Analytics' SharePoint intranet Benchmarking Report Briefing
[PAST EVENT] Join us for an exclusive briefing session of SWOOP Analytics’ 2023 SharePoint Intranet Benchmarking Report. We’ve analysed more than 36,000 intranet pages accessed by almost 100,000 employees across seven organisations worldwide to produce the first-ever SharePoint Intranet Benchmarking Report that shows exactly how people are using and accessing company intranets.
Catch up on the recordings from each region:
EMEA | Watch now »
AMER | Watch now »
APAC | Watch now »
SWOOP Analytics’ Viva Engage Benchmarking Report Briefing
[PAST EVENT] Join us for a dedicated SWOOP Analytics’ 2023/24 Viva Engage Benchmarking Report briefing session. We’ve analysed more than 23 million Viva Engage interactions from 5 million employees and conducted a deep-dive into almost 5,000 Viva Engage communities across 97 organisations to show you how employees, leaders and organisations are using Viva Engage, not how they think they are using it.
Catch up on the recordings from each region:
APAC & Americas West Coast
Watch now »
EMEA & Americas East Coast
Watch now»
Fact Finding with Kurt Kragh Sørensen from IntraTeam
Tuesday, 23rd January, 2024
(3pm CET / 2pm GMT / 9am EST)
[PAST EVENT] Generative AI is exceptionally relevant for everyone who is involved in managing enterprise content. As we have seen with other technology innovations such as search, classification/taxonomies and intranet platforms the value you get is only as good as the content they rest upon. Therefore, the digital workplace community has a critical role to play and need to deliver business value faster than ever.
We will be talking about the following topics the digital workplace community is facing:
How do we embrace the AI opportunities?
Who actually owns AI? Is there a governance model for AI?
Is history repeating itself with AI (we get seduced by the tech and forget the people)?
How can we learn from each other to shorten the path to value creation?
