PRODUCTS
SWOOP Analytics® for Microsoft 365
SWOOP Analytics for M365 solves the “What Tool When” challenge, guiding individuals, business segments and the entire organisation to better collaborate using M365.
Transform how people work on Microsoft Teams, Viva Engage, Outlook, SharePoint and OneDrive with better collaboration habits
Microsoft out-of-the-box analytics help you improve how you spend your time, while SWOOP Analytics for M365 educates your people about which tool to use when, transforming the way of working across your organisation. SWOOP Analytics for M365 will help you better use M365 tools for collaboration to reach better business outcomes.
Reduce email overload - use Microsoft Teams and Viva Engage
Email is good for formal business correspondence, but ineffective for internal collaboration. Combined with attaching files it leads to versioning chaos and duplication.
Reduce email overload:
Move internal team collaboration to Microsoft Teams channels.
Move internal communication to Viva Engage.
Reduce meeting overload - work asynchronously
Online meetings are fantastic, but too many and people don’t get work done. Back-to-back meetings are exhausting.
Hybrid/flexible work practices means fewer people are working same hours. Having too many meetings is at odds with enabling hybrid work.
Move status updates, decision making and more to Microsoft Teams (do polling to make decisions, share dot point updates in Team channels). Post broader updates on Viva Engage.
Reserve online meetings for trust-building or more complex discussions.
Get chat right – limit distractions
Chat is extremely valuable, but also disrupts the flow of work. For many, it has replaced email but has the same limitations (organised by recipient and time, not subject and importance).
Hybrid/flexible work practices mean people aren’t all online at the same time and chat messages are assuming urgency.
Move important conversations and decision making etc to Microsoft Teams. For example, do polling to make decisions, and share dot point updates in team channel.
Post broader updates on Viva Engage.
Use chat for tactical, low importance communication/collaboration.
Improve engagement and knowledge-sharing
People spend less time in the office which means less informal knowledge-sharing. Viva Engage has become the virtual watercooler and the only tool that breaks down information/ knowledge silos.
While Microsoft Teams is awesome for one-to-one and team collaboration, it is not good at connecting people across organisational boundaries. Use Viva Engage to:
Ask others for help and help others. Post updates on what you are working on.
Move internal communication onto Viva Engage. Stop emailing newsletters. Run Q&A sessions with leaders.
Target areas for improvement and measure progress
Unless you know if your improvement efforts are working, why bother trying to improve?
Use SWOOP Analytics to pinpoint which segments of your organisation to focus on. Then drive the best use of M365 collaboration technologies to help segments get maximum benefit.
Seeing how the collaboration score improves over time enables you measure ROI.
AI helps you improve collaboration
Dr SWOOP is our Generative AI bot that has been trained on published and private content relating to SWOOP Analytics, such as support articles and selected content from our website including blog posts, case studies and benchmarking reports.
Ask Dr SWOOP and get ideas for how you can improve collaboration with SWOOP for M365.
For a limited time, you will receive a free custom benchmarking report when you trial SWOOP for M365.
This custom report compares the results of your M365 network with all other participating organisations. We will identify the top collaboration champions in your organisation, along with the best departments in your organisation, so you can learn from those within your own business. SWOOP Analytics® Chief Scientist Dr Laurence Lock Lee will provide a qualitative summary of your organisation’s strengths and areas for improvement.
Transforming how you use M365 for collaboration
SWOOP Analytics creates better workplaces that excel in digital collaboration.
We’re powering a transition from ‘old ways’ to ‘modern ways’ of collaborating.
| From: Old Ways | To: Modern Ways |
|---|---|
| Sending and reading high volumes of email. | Internal communication is done in Teams Chat, Channels and Viva Engage. |
| Storing files in OneDrive. | Making files available to others in SharePoint. |
| Spending lots of time in online meetings. | Use meeting time for quality interactions, and replace other meetings with Team Channel discussions. |
| Relying too heavily on chat. | Chat for tactical updates, but Team Channels and Viva Engage for work achieving a better balance. |
| Not sharing with, or learning from, the rest of the organisation. | Have a balance between what you work on individually, or in your team, with how much you contribute to - and learn from others - in Viva Engage. |
| Having video turned off in online meetings. | Turning video as much as possible to maximise the ability to read body language in online meetings. |
| Not sharing content in online meetings. | Use online meeting to co-create content. |
What’s different about SWOOP Analytics® for M365
SWOOP Analytics for M365 helps you:
Transform behaviours:
Every individual has access to personal nudges and praise
Accelerate training and adoption:
Adoption/change experts have access to analytics to accelerate change and training
Unleash reporting:
Access to insights inaccessible by non-M365 Admins
SWOOP Analytics for M365 complements Microsoft’s Productivity Score and MyAnalytics
SWOOP Analytics for M365 provides more granular insights than Microsoft’s Productivity Score by enabling you to get insights for any segment of people.
SWOOP Analytics for M365 goes beyond MyAnalytics by enabling adoption and change professionals with insights on how specific M365 tools are being used. SWOOP Analytics for M365 actively nudges people on when to use Microsoft Teams features such as chat, channels, video, screen sharing and when to use Viva Engage, OneDrive and SharePoint.
Where MyAnalytics and Workplace Analytics is helping you improve how you spend your time, SWOOP Analytics for M365 helps you educate your people about which tool to use when.
Read more about SWOOP Analytics for M365
Self Service
Everyone has access to their own personalised dashboard with individual insights. Seeing how you use M365 to collaborate with others helps you transform behaviours.
Unique Collaboration Metrics
SWOOP Analytics® is the result of hundreds of consulting projects. Our unique platform helps organisations truly measure collaboration across the enterprise.
Secure & Private
SWOOP Analytics has a unique security model which has passed stringent reviews by major companies. You will never expose sensitive corporate or personal data with SWOOP. Only summary usage statistics from M365 is shared with SWOOP Analytics.
Proactive Guidance
Many organisations invest heavily in the M365 tools, but provide little guidance on When To Use What. SWOOP Analytics for M365 guides individuals, business units and the whole enterprise towards better use of the M365 tools for collaboration.
Who is SWOOP for?
For Adoption and Change Managers
Get data on who is using Viva Engage, Microsoft Teams, SharePoint, OneDrive and Outlook.
Insights on how where you need to help people improve collaboration practices, for example, turning on video in Microsoft Teams calls.
Measure impact on training programs by setting goals for trainees and measure if their use of M365 is changing.
For Executives
Get an overview of where you excel and where you can improve your use of the M365 collaboration tools in your business unit, or across the enterprise.
Provide guidance to colleagues on best practices to get maximum return on your M365 collaboration tools.
For Individuals
SWOOP Analytics for M365 supplies nudges to educate people about which tool to use when, transforming your way of working to focus on collaboration and knowledge sharing.
Get praise for great use of M365 collaboration tools.
See how your use of the M365 tools compares with your colleagues’ use.