Our newest feature shows how your Viva Engage network compares with others
How does your Viva Engage network compare with other organisations? Are the numbers you think look “good” from your communities really “good” compared with other organisations? Maybe they’re actually great, maybe they’re mediocre.
The only way to really know is to compare your data with others to see where you’re ahead and where you’re behind.
That’s where the latest feature in SWOOP Analytics for Viva Engage is a game changer! With one quick prompt, our AI-powered coach - Dr SWOOP – compares your data across 15 different measurements to see exactly how your Viva Engage network stacks up against others.
Dr SWOOP highlights where you shine, and how you can leverage your success across other communities, as well as providing support, coaching and ideas to improve on measures where you’re slipping.
It’s important to note that your information remains 100% anonymous. To preserve confidentiality, customers cannot see who else is in the benchmarking data, but you can see where you are ahead of others and where you are behind.
Dr SWOOP’s advice is based on 11 years of benchmarking millions of employees across hundreds of organisations, along with ground-breaking research and hundreds of in-depth case studies. Dr SWOOP will deliver customer-specific commentary and improvement ideas across the 15 measurements.
For example, if our Enterprise Benchmarking report shows you have a high Influencer Risk score, Dr SWOOP might share strategies to increase engagement across a wider range of employees rather than relying on a few key influencers.
To access this new feature, you must have opted in to participate in benchmarking for Viva Engage. You then go to the Benchmarking tab under the Enterprise level in SWOOP Analytics for Viva Engage. You will see the Enterprise Benchmarking report. In the top right hand corner of the report you will see two stars, or sparkles. Click on those stars and Dr SWOOP will generate a report for you outlining your strengths and weaknesses, with tips to capitalise on your strengths and how to improve on your weaknesses.
Let me show you how it works in this short video:
Demonstration of the Enterprise Benchmarking feature in SWOOP Analytics for Viva Engage.
Let's dig a little deeper into what's going on. The benchmarking table is generated for all customers who have opted in to be benchmarked and shows how you compare with others. Remember though, you cannot see who else is in the benchmarking data, only how you compare with others.
When I clicked on the AI icon (the stars or sparkle), I triggered Dr SWOOP to retrieve the data and then compare the data with our global insights about Viva Engage. A custom prompt instructs Dr SWOOP how to structure the response into strengths to leverage and gaps to address.
This report was previously generated by our Chief Scientist Dr Laurence Lock Lee and was delivered in a document we sent to customers. The commentary by Dr SWOOP is based on analysing hundreds of previous reports, and now we're able to scale the delivery of these reports to every customer, any time you want it!
This is going to be a game changer for you! I hope you can share in my excitement.
You can learn more about Enterprise Benchmarking in our support article.
