Measuring Our Way Back to a ‘New Normal’
Much has already been written about the new normal, when the world transitions back from COVID-19. Predictions include how workplaces will include higher proportions of virtual work, which will be no doubt be welcomed in the context of a plunging economy which forces companies to do more with less. Others suggest an even stronger "people-first" focus, with HR guru Josh Bersin calling COVID-19 the biggest thing ever to happen to employee engagement and the start of a big reset in the way we work.