SWOOP Blog
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Blog Archive
Bendigo & Adelaide Bank: Conversations that matter: Continuous improvement for the frontline with #RetailWins
Learn about Leigh and Evita's journey in revitalising Bendigo & Adelaide Bank's Yammer network and about the #RetailWins program. That demonstrated how a combination of leadership buy-in, open conversation and ideas generation transformed Retail’s Yammer experience and delivered real business value along the way.
Microsoft: Yammer & Viva Engage Roadmap + Community Manager Award
Hear from Steve Nguyen (APAC), Nick Ledger (EMEA), James Tyer and Irewole ‘Wole’ Akande (AMER) at Microsoft about the future of Viva Engage and all the exciting features to come!
Coles: Building an engaged Yammer Community to drive exceptional customer service and improve performance
Learn about Coles's Yammer journey with some amazing advice from Sophie Wong and Sam Muir on how to engage leaders Yammer!
Juniper Networks: Community Branding
Join Kevin Crossman from Juniper Networks as he takes you through the visual design of the community icon and cover photo as a key method to reinforce organizational culture and to build confidence with users. Viva Engage displays the icon and cover photo differently than in Yammer, causing community owners to reconsider the imagery used previously. In this session, Kevin will discuss these considerations and share some examples of effective community branding elements, approaches to community types, and an example style guide.
2022 Yammer & Viva Engage Community Champions
Helping to save the lives of the world’s most vulnerable children, fostering a culture of connection and collaboration which has helped deliver medication to the elderly and establishing a network of community managers to foster conversations – these are just some of the feats achieved by this year’s Yammer & Viva Engage Community Champions.
Making SharePoint analytics accessible to people who aren’t analysts
We’re putting the finishing touches on SWOOP Analytics for SharePoint. Matt Dodd walks you through the journey to deliver the best analytics for Intranet and Communications teams to use on a daily basis to monitor and improve their intranet.
The focus is to make analytics accessible to people who aren’t analysts. Ultimately, we want to help organisations make sure their intranets are useful and usable, as well as used.
Predictions about Viva Engage Storylines
Will Viva Engage storylines make it easier for people to post because they do not have to worry about finding a relevant community?
Will Viva Engage storylines be wildly popular, or will storylines be a dud?
SWOOP CEO Cai Kjaer tackles these questions head on and his answers are backed by years of similar data.
Viva Engage, Yammer and Storylines: What it means for SWOOP Analytics
The new Storyline feature for Viva Engage (aka Yammer) is now in public preview. Be assured that SWOOP Analytics is already capturing and reporting on posts made to storylines and communities.
Learn more about how Storylines are reported in SWOOP and our plans for the future.
3 ways to work smarter, not harder
Is your email inbox driving you crazy? Are you sick of endless meetings and struggling to find the time to get uninterrupted work done? Is the rest of your team stuck in old ways of working?
We share our top 3 tips, based on the world’s largest analysis of Microsoft 365 usage, to help you work smarter, not harder.
All leaders aren’t equal when it comes to digital collaboration competencies
What’s in a name? We use real data from Microsoft 365 to find the job titles with strong digital collaboration competency roles and those with weak roles. What title do you go by at work?
Social learning in action
A Yammer community can become social learning in action and what better way to learn than from your own colleagues. Social learning on Yammer means it can be scaled across geographies and operate at very low cost.
Announcing the world’s top Microsoft 365 collaboration champions
Announcing SWOOP Analytics’ 2022 M365 collaboration champions.
Learn how benchmarking with SWOOP can identify the top performing teams and departments in your organisation.
How to successfully adopt good digital collaboration habits for hybrid working
SWOOP Analytics’ M365 benchmarking has uncovered “what good looks like”; and it is inspiring. However, it doesn’t come without effort. We show how SWOOP for M365 can play an important role in facilitating the adoption of best practice collaboration habits, at scale. This is something that will be essential if we are to navigate and thrive in the complex hybrid working world.
The line manager recrafted for hybrid working
What do you think has the biggest influence on successful hybrid working?
SWOOP Analytics’ M365 benchmarking analysis found the key indicator for hybrid working success is unifying groups around best practice digital collaboration habits.
Why all senior executives have to change the way they communicate and collaborate…and how to do it successfully
The COVID-19 pandemic means how and where work is done has changed forever for office workers. It requires senior executives to acquire new digital collaboration and communication skills to connect with employees.
We walk you through how to acquire these skills and how to measure success.
The cacophony that is our digital workplace
Any team is only as good as its weakest link so for digital collaboration to work, the collaboration habits of team members need to align if optimal team collaboration is to be achieved.
Find out why the wide variation in collaboration habits within close working teams can be disastrous.
All the gear and no idea
Microsoft 365 provides all the gear for digital collaboration but SWOOP Analytics’ world-first analysis of M365 shows many have no idea how to use it.
Current challenges for healthcare shared at SWOOP Chat roundtable
At our recent healthcare industry roundtable we discussed the current challenges for sector, including:
Moving internal communications staff off email
A disruptive “general” channel on Yammer or Workplace
Social media and community governance policies
Hybrid working experience
Educating community admins
Read more to find out if you’re experiencing these same challenges.
Current challenges for retail firms shared at SWOOP Chat roundtable
Our recent roundtable with the retail industry raised common challenges including data privacy issues, placing a value on your internal social network, how to onboard new staff during the pandemic, engaging frontline workers and engaging senior leaders.
More intuitive benchmarking in SWOOP - available now
SWOOP Analytics introduces an updated benchmarking feature in Yammer, Workplace from Meta, Microsoft Teams and M365.