Case Studies

Learn how leading organisations are using SWOOP Analytics® to drive business value and engagement with their Microsoft 365, Microsoft Teams, Viva Engage, SharePoint intranet and Workplace from Meta networks.

 M365 |  Microsoft Teams | SharePoint | Viva Engage | Workplace from Meta
Executive Leadership | ROI | Employee Engagement | Culture | Videos

RACQ - Top Yammer network

Imagine, days before your entire organisation is forced into lockdown due to the COVID-19 pandemic, you join the company as the new CEO.

That’s exactly what happened at RACQ. Learn how the new CEO connected with his thousands of employees scattered across the enormous state of Queensland.

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Yammer, ROI, Culture, Employee Engagement, Viva Engage Sharon Dawson Yammer, ROI, Culture, Employee Engagement, Viva Engage Sharon Dawson

KLM - ROI and Sustainability

When a KLM pilot noticed he was carrying a full load of water on a plane only half filled with passengers due to COVID-19 restrictions, he posted on Yammer to ask if there was glitch. Sure enough, there was. The situation was addressed immediately, saving the airline money by reducing fuel and helping the environment.

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Yammer, Viva Engage Sharon Dawson Yammer, Viva Engage Sharon Dawson

KFC

The world’s best Yammer network for a large-size organisation is one with 34,000, predominantly teenage, employees spread across 650 KFC stores.

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Yammer, Viva Engage Sharon Dawson Yammer, Viva Engage Sharon Dawson

Wiley

Chairman of the Board, Jesse Wiley, keeps his finger on the pulse by regularly reading through the company’s Yammer network to engage in discussions and share updates.

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Yammer, Viva Engage Sharon Dawson Yammer, Viva Engage Sharon Dawson

Medibank

When Medibank launched a campaign for a vision statement, CEO Craig Drummond asked his employees to share their ideas. He used a Yammer group called “Craig Chat”.

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Yammer, Viva Engage Sharon Dawson Yammer, Viva Engage Sharon Dawson

ANZ

When a leader genuinely shares personal updates or asks questions on Yammer, people can tell it’s them - that’s how genuine two-way relationships are built.

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