Case Studies
Learn how leading organisations are using SWOOP Analytics® to drive business value and engagement with their Microsoft 365, Microsoft Teams, Viva Engage, SharePoint intranet and Workplace from Meta networks.
M365 | Microsoft Teams | SharePoint | Viva Engage | Workplace from Meta
Executive Leadership | ROI | Employee Engagement | Culture | Videos
US Health Insurer - Thriving with pride
A Viva Engage community celebrating Pride has become a place of connection and support at a major US health insurer, breaking down geographical, departmental and even team barriers across the company’s almost 100,000 employees.
Box Hill Institute - Elevating employees’ voices
Viva Engage has become a psychologically safe space at tertiary educator Box Hill Institute. Employees feel empowered to openly share their personal stories with their colleagues and feel supported. The data backs it up.
Bip - Making a difference with data
Using data from SWOOP Analytics to create monthly reports, posting those reports on Viva Engage and @mentioning people identified has created a new lifeblood in Viva Engage at consultancy company Bip.
Meridian Energy - The power of Bad Jokes
Sharing Bad Dad Jokes was the boost Meridian Energy needed to kick-start its Viva Engage & Yammer network.
What makes the community so important is that it’s been an easy and entertaining way to introduce Viva Engage to hundreds of employees who had otherwise never engaged on an ESN.
ANZ - How a thriving Viva Engage community helped employees through tough times
Learn how connecting on Viva Engage helped employees in The Philippines continue to work from home during the COVID-19 pandemic, access fresh food, feel motivated and connected, all while helping others in need.
Westpac New Zealand - Banking on Viva Engage & SWOOP Analytics to achieve top collaboration
At Westpac New Zealand there has been a deliberate move away from traditional communication channels, like the intranet, to Viva Engage, where employees can engage in the content.
This has resulted in huge engagement numbers across Viva Engage and even measurable ROI on a home loan campaign.
NZ Post - Delivering community and connection
It must be every executive’s dream! The Most Thriving Viva Engage community at NZ Post is one that connects the leaders of those that deliver mail and parcels across the entire country of New Zealand.
The NRMA - Motoring along with Yammer
CEO Emma Harrington admits she was nervous, and maybe even a little anxious, when she first started to share her thoughts, ask questions and open herself up on The NRMA’s Viva Engage network.
Fast forward four years and posting, listening and joining conversations on Viva Engage is the least pressured and most fun part of Emma’s job!
Western Sydney University - Sharing gratitude on Yammer to boost morale
When the city of Sydney went into an extended COVID-19-enforced lockdown, it hit many people hard.
Western Sydney University launched a Gratitude Week to lift staff morale and boost positivity, while also bringing employees back to Viva Engage.
CityFibre - How to build a successful digital workplace
With the onset of the COVID-19 pandemic, CityFibre’s Software Delivery team had to immediately learn how to turn a successful physical workspace into a successful digital workspace.
Syngenta – Work Better Wednesdays
Six months into working from home due to the COVID-19 pandemic, employees at Syngenta were feeling drained by the seemingly endless number of online meetings and calls.
The Workplace Technologies team in the IT department at Syngenta stepped in to help its employees learn to work asynchronously, and reduce the time spent in meetings or replying to emails.
SWOOP Analytics – Practising what we preach
SWOOP Analytics’ Development and Operations team ranked No.1 in SWOOP’s 2022 benchmarking of M365 for Chat Liberated and Email Liberated measures.
While they use some super simple techniques to collaborate, they have enormous impact on productive working.
RealFoundations – Breaking the silos between service providers and clients
Gone are the days when it was an “us” and “them” relationship between service providers and clients.
RealFoundations has broken the divide by inviting clients to work together as a true team in Microsoft 365.
Engage Squared – where collaboration is non-negotiable
Working collaboratively is non-negotiable at consulting company Engage Squared. Learn how Engage Squared works out loud, whether that’s internally as a team, or for any project with a client.
Celebrating the people of the Leukaemia Foundation
The Leukaemia Foundation's “Celebrating our People” Yammer community has become a reflection of the culture at the Foundation, of caring deeply about patients and staff.
It’s this simple formula of sharing incredible stories that makes the Yammer community so powerful, and it’s all measured with data from SWOOP Analytics.
Hall & Wilcox - Using praise to bring colleagues to Yammer
After more than 18 months dealing with lockdowns and remote working, law firm Hall & Wilcox wanted to inject some positivity into the workforce. It did so by using the Praise feature in Yammer to recognise employees.
US Health Insurer - A brush with fame
When this major US health insurer wanted to inject some conversation in its Yammer community while everyone was working from home during the COVID-19 pandemic, an employee shared photos of herself with famous people.
It kicked off a “brush with fame” campaign on Yammer, asking colleagues to share their encounter with someone famous.
WaterNSW - The ripple effect of Yammer
WaterNSW launched a Yammer campaign called #ThisIsMyStory to create a more inclusive, respectful, safe and diverse workplace.
Imagination Technologies - Levelling the playing field with Yammer
With a geographically dispersed workforce, Imagination Technologies has used Yammer and Microsoft Teams to level the playing field, as well as creating a virtual space to replicate the office lunchroom.
Engage Squared - How a bot is helping with innovation
Engage Squared uses a bot to get people engaged on Yammer by asking them a personal questions in the “Social” Yammer community.
It gets employees logging onto Yammer to look around to see what else is being posted in other communities, it allows colleagues to learn more about each other, it gives everyone a break from the regular work day and it allows employees to “practice” using Yammer in a safe environment.