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Viva Engage: What ‘Good’ Looks Like and How To Get There
Learn how to achieve business value with Viva Engage and how to measure it with SWOOP Analytics. We’ll also show you best practices from the world’s top performing Viva Engage networks, with tips on how you can also achieve success.
Read more from SWOOP Analytics on Viva Engage
If you’re working in the Microsoft 365 ecosystem, chances are you’ve been asked why you need Viva Engage when you’re already using Microsoft Teams.
Couldn’t you just have a large team on Microsoft Teams and eliminate the need to switch between the two platforms?
We look at the physical, as well as the digital, needs of successful hybrid work. It’s time to turn your office space into a collaboration, or gathering, space so your employees want to return to the physical workplace, but not fulltime.
Do you question why Viva Engage is needed when you could just have a large team on Microsoft Teams and eliminate the need to switch between the two platforms?
UK telco Virgin Media O2 tells how it uses M365 tools to give frontline workers a voice, reaching all the way to the CEO and resulting in company-wide changes.
Overwhelmed with the amount of documentation and conversation in Microsoft Teams chat, teams at New Zealand Trade and Enterprise made the conscious decision to create Microsoft Teams channels to centralise their work.
Imagine being an English-speaking software developer tasked with creating an app completely in Japanese, while living in New Zealand.
That’s exactly what Engage Squared manged to achieve by working collaboratively in Microsoft Teams.
We love to share case studies showcasing best practice so you can learn from the best. Let’s face it, best practice starts with better practice and it’s arguably just as important to show how better practice is the first step to achieving best practice.
If you want to learn how to successfully work in Microsoft Teams, and say goodbye to email - this is the story for you!
A Viva Engage community celebrating Pride has become a place of connection and support at a major US health insurer, breaking down geographical, departmental and even team barriers across the company’s almost 100,000 employees.
Sharing Bad Dad Jokes was the boost Meridian Energy needed to kick-start its Viva Engage & Yammer network.
What makes the community so important is that it’s been an easy and entertaining way to introduce Viva Engage to hundreds of employees who had otherwise never engaged on an ESN.
Learn how connecting on Viva Engage helped employees in The Philippines continue to work from home during the COVID-19 pandemic, access fresh food, feel motivated and connected, all while helping others in need.
At Westpac New Zealand there has been a deliberate move away from traditional communication channels, like the intranet, to Viva Engage, where employees can engage in the content.
This has resulted in huge engagement numbers across Viva Engage and even measurable ROI on a home loan campaign.
It must be every executive’s dream! The Most Thriving Viva Engage community at NZ Post is one that connects the leaders of those that deliver mail and parcels across the entire country of New Zealand.
CEO Emma Harrington admits she was nervous, and maybe even a little anxious, when she first started to share her thoughts, ask questions and open herself up on The NRMA’s Viva Engage network.
Fast forward four years and posting, listening and joining conversations on Viva Engage is the least pressured and most fun part of Emma’s job!
When the city of Sydney went into an extended COVID-19-enforced lockdown, it hit many people hard.
Western Sydney University launched a Gratitude Week to lift staff morale and boost positivity, while also bringing employees back to Viva Engage.
The Leukaemia Foundation's “Celebrating our People” Yammer community has become a reflection of the culture at the Foundation, of caring deeply about patients and staff.
It’s this simple formula of sharing incredible stories that makes the Yammer community so powerful, and it’s all measured with data from SWOOP Analytics.
After more than 18 months dealing with lockdowns and remote working, law firm Hall & Wilcox wanted to inject some positivity into the workforce. It did so by using the Praise feature in Yammer to recognise employees.
When this major US health insurer wanted to inject some conversation in its Yammer community while everyone was working from home during the COVID-19 pandemic, an employee shared photos of herself with famous people.
It kicked off a “brush with fame” campaign on Yammer, asking colleagues to share their encounter with someone famous.
WaterNSW launched a Yammer campaign called #ThisIsMyStory to create a more inclusive, respectful, safe and diverse workplace.
With a geographically dispersed workforce, Imagination Technologies has used Yammer and Microsoft Teams to level the playing field, as well as creating a virtual space to replicate the office lunchroom.
Engage Squared uses a bot to get people engaged on Yammer by asking them a personal questions in the “Social” Yammer community.
It gets employees logging onto Yammer to look around to see what else is being posted in other communities, it allows colleagues to learn more about each other, it gives everyone a break from the regular work day and it allows employees to “practice” using Yammer in a safe environment.
Something as simple as sharing a photo of indoor plants on Yammer has built connections across the ranks of the Victoria Police service, and ultimately led to crime solving.
At the height of the COVID-19 pandemic in Queensland, Department of Transport and Main Roads Director-General Neil Scales was unable to travel to physical sites, so he stepped in front of the camera to provide weekly updates about the latest COVID-19 news and impacts to the department. He then shared the videos on Yammer.
Learn how to write a great Yammer post with RealFoundations.
Follow the 5 steps to write a post to engage employees and start conversation in your organisation.
How did your company keep 50,000 employees connected during the COVID-19 lockdowns?
ANZ bank nurtured connections and employee wellbeing through competitions, cooking and culture - all on Yammer.
Working in some of the world’s most isolated regions can be a lonely existence, and keeping those people digitally connected with their colleagues can be a challenge.
It’s a challenge Aggreko, the world’s largest supplier of mobile and modular energy solutions, is overcoming with the help of Yammer.
Keen to cut back on time spent in online meetings?
By working out loud in Microsoft Teams, and adopting some basic housekeeping guidelines, Dutch management consulting company OrangeTrail is saving hundreds of hours on unnecessary meetings.
There are two keys to digital information consultancy Carpool’s success working in Microsoft Teams – create a new team only when it’s related to a new client and STOP HAVING SO MANY MEETINGS!
The world’s No.1 ranked team on Microsoft Teams doesn’t meet face-to-face, or even in virtual meetings. All work is done asynchronously in Teams channels.
Learn the secrets to becoming one of the best digital teams in the world.
Imagine migrating your organisation’s entire knowledge base onto Microsoft Teams.
Digital workplace consultancy Talk Social To Me took the leap and moved everything to Teams when the COVID-19 pandemic hit. They employed a formula for a seamless transition and they’re now reaping the rewards with a transparent way of working on their digital platform.
Join Jon Bates, an Executive and Employee Communications leader at Microsoft as he shares his learnings and experiments on developing leadership visibility, employee advocacy and ultimately, brand love for Microsoft and it's mission.
Viva Engage is the heart of internal communication at Christian Aid, enabling fast, efficient and, most importantly, HUMAN connection for their people. Hear how a strong and well implemented governance framework is the key to their Viva Engage success.
The UNHCR team will share the story of how a focus on internal community engagement, powered by Viva Engage, plays a critical role in learning and career development for their global workforce.
Join Pete, the SWOOP expert, and Nicole, the Internal Comms Manager, in running through 10 popular community manager tasks with SWOOP Analytics. Discover the power of real data!
Hear the story of how Manchester Airports Group launched Viva Engage and made it THE place to create communities, build a sense of belonging and showcase human stories across the organisation.
Freja from Vestas will share how they are working to make Viva Engage a safe space where people can share openly and honestly, building stronger connections and communicating more effectively.
The Connected Communities program is the largest internal community of practice program at Microsoft, helping nearly 60,000 employees across 75 communities to connect, share, and grow their skills to help our customers. Learn more about Connected Communities and how it uses Viva Engage to empower employees to achieve more.
Learn how Johnson & Johnson use work Influencers in Viva Engage to deploy your change management plan and to measure its progress.
Tim Reading will take us through PNNL’s Viva Engage journey of how encouraging leaders to partake in transparent and open conversations with employees results in thriving communities.
Join Gemma, the SWOOP expert, and Coco, hungry for tips on how to get leaders on Viva Engage through SWOOP data, in running through 10 popular community manager tasks with SWOOP Analytics. Discover the power of real data!
Providing employees with a voice on Viva Engage harbors a culture of inclusivity, innovation, and problem solving.
Katie Cutinello and Mark Stinneford come together to share their experiences of using Viva Engage to amplify employee voices across their organizations.
At Comcast, Viva Engage is used to provide resources and foster communication that cultivates a positive and engaged workforce. Find out how Darnell McAlpin who is Sr. Employee Communications Manager at Comcast uses Viva Engage as a strategic tool to educate, excite and engage nearly 100,000 employees by investing in a culture of employee ambassadorship.
Join us for an exclusive look into Microsoft's journey with Viva Engage. Gain valuable insights from our experiences, including behind-the-scenes details, adoption strategies, change management techniques, and communication practices that have driven employee engagement within Microsoft. Discover how to effectively educate and empower your employees with Viva Engage, while we also share our best practices and lessons learned to help elevate your organisation's employee experience.
In a hybrid working model it is more important than ever your senior leaders are posting and fostering a sense of community on the platform.
Learn about the why and gain critical tips and insights to power your journey.
Gain insights and top tips from the world's No. 1 Viva Engage network, recognised in SWOOP Analytics' 2023/24 Viva Engage benchmarking study.
Hear from ANZ to discover how their team have been leveraging Viva Engage Live Events and the valuable lessons they have learned throughout their experience.
Join Emily, the SWOOP expert, and Fran, the frantic community manager, in running through 10 popular community manager tasks with SWOOP Analytics. Discover the power of real data!
Join Dr Laurence Lock Lee and Sharon Dawson in showcasing the data from our most recent Viva Engage Benchmark Report, with some truly compelling case studies from Medibank and ANZ.
Learn how Medibank and NZ Post use Viva Engage to leverage value to deliver to their frontline staff. Our panellists will explore how they target specific content for specific audiences and reveal their top tips for highly engaging Viva Engage campaigns.
Learn about Transport for NSW's Neurodiverse Neighbourhood which was established as a virtual community for neurodiverse colleagues and allies to share tips, strategies and lived experiences with each other.
There was one common thread amongst all the teams and departments that ranked at the top of SWOOP Analytics’ 2023 M365 & Microsoft Teams benchmarking analysis - they had all made the decision to work together in the same way on their digital platform.
Learn how Paola Storchi from UNICEF have structured the Yammer network to promote knowledge sharing, collaboration, and growth! UNICEF uses a micro-story model to drive engagement and action in its 22,000-strong Yammer community. The session will highlight how platform activity grew dramatically in 2021-2022.
Join Bryce Williams from Eli Lilly who thrills us by opening his presentation with a rendition of "Who Lives, Who Dies, Who Tells Your Story". It's the start of an incredible session from Bryce on how Eli Lilly and Company has enabled Storylines for all employees within their enterprise Yammer network.
Join Gemma, the SWOOP expert, and Coco, the CEO of DemoCo, in building a business case for Yammer and showing the power of real data! Did Gemma convince Coco to use Yammer?
Learn how Jennifer Pelham from Kaiser Permanente built a change management social learning adventure for early adopters to share their enthusiasm with each other, and their friends and colleagues. Jennifer will cover why we need champions, the benefits for champions, and a brief program overview of how she executed the program.
Join us and Sally Jackson from National Grid where she talks about the hottest topic in digital communication: Storylines on Viva Engage! Sally is sharing best practices, lessons learned and how to make the most of this new feature! Discover the discussion!
Join us with Amy Ellis from PHS Group where she's sharing how PHS were able to transform its communication culture in just one year! Particularly with the support from leaders and Amy details just how important their role plays in this transformation.
Join Jorn Nurkka and Hanne Schou in learning how it can take a village to build a successful Yammer network! Communities aren't born successful. It takes careful nurturing. When successful there is not a single person who answers all questions, but participation is distributed.
Join Pete, the SWOOP expert, and Gemma, the CEO of DemoCo, in building a business case for Yammer and showing the power of real data! Get a chuckle out of Gemma's hilarious impersonation of a CEO :)
Learn how Dennis Agusi from Philips has positioned their Yammer network to bring colleagues worldwide together and build positive collaboration practices. Dennis will show us how they use Yammer by sharing best practice tips on how to best use the channels at your disposal.
Find out how Michael Kissman from Marks & Spencer built a thriving Yammer network that promotes care and humanity during difficult times. Learn how to make Yammer a safe space in your company and give everyone a voice so that communication can flow freely throughout the organisation.