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Kaiser Permanente: Activating Your Champion Program
Learn how Jennifer Pelham from Kaiser Permanente built a change management social learning adventure for early adopters to share their enthusiasm with each other, and their friends and colleagues. Jennifer will cover why we need champions, the benefits for champions, and a brief program overview of how she executed the program.
National Grid: Using Storylines
Join us and Sally Jackson from National Grid where she talks about the hottest topic in digital communication: Storylines on Viva Engage! Sally is sharing best practices, lessons learned and how to make the most of this new feature! Discover the discussion!
PHS Group: Yammer Case Study with Q&A
Join us with Amy Ellis from PHS Group where she's sharing how PHS were able to transform its communication culture in just one year! Particularly with the support from leaders and Amy details just how important their role plays in this transformation.
Philips: Yammer at Philips with Dennis Agusi
Learn how Dennis Agusi from Philips has positioned their Yammer network to bring colleagues worldwide together and build positive collaboration practices. Dennis will show us how they use Yammer by sharing best practice tips on how to best use the channels at your disposal.
Are you ready to say goodbye to all-company emails?
Are you ready to say goodbye to all-company emails? We look at five Workplace from Facebook companies who have put a stop to the all-company email and instead communicate and collaborate on Workplace.
The story of a digital team – Forming, Storming, Norming & Performing
Team productivity is strongly linked to relationships formed and sustained by team members. With SWOOP Analytics’ newest product – SWOOP for Microsoft Teams – we can help you identify what type of teams you’re working with and adapt behaviours to help you reach more productive outcomes.
How many groups should you join?
It’s a busy day, and you’re a busy person. Just how many groups can you realistically participate in on your enterprise social network? Pick a number and we’ll get back to that in a moment.
Less is Not Always More with Enterprise Social
While Enterprise Social Networking sites have taken their lead from consumer-facing Social Media platforms, there are many situations where good practices in social media just do not map over to Enterprise Social.
How long does it take before SWOOP has an impact on your ESN?
This question was recently posed to us and we didn’t have a quick answer. In this post we have taken the time to make a considered response to a question we expect all of those considering SWOOP would be interested in.
SWOOP is ISO27001 certified
At SWOOP Analytics we take security very seriously. We’ve been working hard over the past year to ensure our customers’ data is protected to the world’s highest standards. We’re proud to tell you SWOOP Analytics has achieved ISO 27001 certification this week.
Announcement and Broadcasting Groups
When it comes to making an all-company announcement, arguably the richest channel is always face to face. But for large and distributed organisations, that becomes impractical. With an Enterprise Social Network (ESN), the CEO and executive can speak directly to staff at all levels, making the ESN a rich channel that can scale for large and distributed businesses.
This post continues SWOOP’s series on Groups within ESN platforms. The ‘Announcements’ group is often one of the first formed on a newly installed ESN; a venue for the CEO and other leaders to speak with all employees.
Executive engagement – the key to a successful Yammer network
The No.1 way to get employees engaged on a company’s Yammer network is by getting leaders to use the platform, according to communications managers at some of the world’s biggest companies. If a leader, including the CEO, is making the time to share ideas and connect on the social network platform, even the busiest front-line worker or middle manager would find it hard to explain why they can’t do so.
Executive engagement – the key to a successful enterprise social network
The No.1 way to get employees engaged on a company’s Enterprise Social Network (ESN) is getting leaders to use the platform, according to communications managers at some of the world’s biggest companies.
If a leader, including the CEO, is making the time to share ideas and connect on the social network platform, even the busiest front-line worker or middle manager would find it hard to explain why they can’t do so.
“The No.1 way to get more people on board is by saying; ‘Your leader is there, or your CEO is there, why aren’t you?’,” said Syngenta’s Communications Manager and Yammer Channel Manager, Melinda Schaller.
What makes a collaboration champion? The secrets revealed
At SWOOP Analytics, our goal is to help organisations become better and faster at collaborating.
Nothing makes us happier than seeing organisations achieve better collaboration and, ultimately, innovation in their workplace.
This year we are honouring these collaboration champions and sharing with you their best practices. We have introduced the inaugural SWOOP Awards for Outstanding Collaborative Performance in SWOOP’s 2018 Benchmarking of Yammer networks. We trawled through 12 million interactions between 1.4 million people from 74 different organisations to find these star performers.
Building Online Communities of Practice
Communities of Practice, or CoP, are a centrepiece of Knowledge Management programs world-wide. But it is vital these groups are not formed purely because it is easy to do so. They must be generating value, be sustainable and align with an organisation’s core competencies.
20 Questions That Could Change Your Company
One of the things we uncovered in our research into what generates conversation was that asking questions is particularly impactful (discussion threads are 250% longer), and I previously posted a summary of our findings; ‘The power of the question mark.
Building High Performance Online Teams
What does a high performing team online look like? What measures should leaders adopt when monitoring and guiding their team’s performance? We’re about to take you on a deep dive into analysing what “good looks like” for high performing teams. This article builds on our introductory post on “Building Better Online groups” where we identified that not all online groups are formed equal and that a more bespoke analytics approach is required for the different types of online groups. The ‘Team’ was one such grouping identified.
Productivity = Effectiveness + Efficiency: Measuring Effectiveness with SWOOP
Today the technical and business press is filled with stories about the productivity gains available through a digitally disrupted workplace. ‘Bots’ have replaced ‘Apps’ as the ‘must have’ technology gadget. We like Bots because they promise to take away the drudgery of dealing with mindless bureaucratic work processes, freeing our time for tasks that can employ our full intellectual selves. But we always have to remember that productivity has two parts; Effectiveness and Efficiency, or as I like to frame them: ‘Doing the Right Thing’ and ‘Doing it Right’. And of course being extremely efficient doing the ‘wrong’ thing is just a waste!
Now that You @Mention It…
Being ‘mentioned’ publicly has long been considered a most worthy form of praise. In war times being “Mentioned in Despatches” was a common form of recognising exceptional performance or behaviour and the term has since migrated into mainstream business. With the advent of Social Media/Networking and the @ mention popularised by Twitter, we have seen the ‘mention’ evolve to more than an instrument of praise, but also one for tagging people into an online conversation. While perhaps not as gratifying, it does send a signal from the ‘tagger’ that I am thinking of you, and vice versa.