
SWOOP Blog
Latest Articles
We’ve interviewed the world’s champion Viva Engage community managers to get their tips for how to create and manage successful communities.
We share their real life examples of creating and nurturing Viva Engage communities.
A bit of juicy gossip, a chance to help others, news from leaders, feeling appreciated for a job well done and future business plans - these are five things people want to hear about on Viva Engage.
If people care about the content, they will engage with it.
We’ll show you how to save up to 95% of the cost of Microsoft’s Advanced Analytics for Viva Engage - and you’ll receive a better product with more features!
How do you turn passive observers into active contributors on Enterprise Social Networks?
SWOOP Analytics developed the 1-2-3 rule - a simple but effective way to encourage participation.
The key differentiator between Viva Engage and other internal communications channels is that Viva Engage allows for two-way conversations.
Employees can provide feedback, ask questions, share their opinions, connect with leaders, and engage in meaningful conversations in an informal way.
We’ve made some enhancements to how we report on data from public and private Viva Engage communities.
These changes mean you will have a more accurate reflection of activity across your Viva Engage network, while sensitive information remains protected.
The core business case for Viva Engage is that it gives every employee a voice. That’s what makes Viva Engage unique - it allows for two-way conversation and gives every person an equal voice.
We announce the world’s top performing Viva Engage enterprises and communities for 2024/25 and the results might surprise you!
SWOOP Analytics has successfully completed our SOC 2 Type 2 compliance examination, one of the world’s most rigorous cybersecurity auditing standards designed to protect customer data.
We explain the importance of navigating the data of internal communications and the value it offers to enhance your strategy, refine your messaging, and improve the overall employee experience.
We explain the importance of going beyond the vanity metrics of ”view” , “seen by” and ”impressions“ to understand if employees are really engaging with essential content at work.
Most intranets have two types of visitors – your direct employees and external partners.
SWOOP Analytics’ new Members and Guests feature allows you to easily distinguish between the internal employees and external collaborators, ensuring you have a complete picture of your intranet’s engagement patterns.
Blog Archive

The perfect Community Manager – is there such a thing?
What makes a good community manager? If there was a simple answer to this, many of us may be out of a job!
Pete Johns has tapped into the brains trust to find if there’s an answer to this question.

Are you winning or losing in digital collaboration?
How can you know if you’re winning or losing when it comes to digital collaboration? The answer is; data.
If you’re using Microsoft 365, Microsoft Teams, Viva Engage, Yammer or Workplace from Meta, we can provide you with a custom report to show you exactly how your organisation’s digital collaboration compares with the rest of the world.

The importance of having a dedicated person to facilitate your enterprise social network
Do you have a thriving online Enterprise Social Network where working out loud, knowledge sharing and asking the crowd is the norm? Or has your ESN been turned on and left to fend for itself?
If it’s the latter, it’s time to consider a dedicated community manager who can help breathe life into your ESN and nurture a successful online community.