SWOOP Blog
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Blog Archive
SWOOP Analytics: 10 Community Manager tasks to do in SWOOP in 10 minutes (APAC)
Join Emily, the SWOOP expert, and Fran, the frantic community manager, in running through 10 popular community manager tasks with SWOOP Analytics. Discover the power of real data!
SWOOP Analytics: 2023/24 Viva Engage Benchmarking Report
Join Dr Laurence Lock Lee and Sharon Dawson in showcasing the data from our most recent Viva Engage Benchmark Report, with some truly compelling case studies from Medibank and ANZ.
Panel Discussion with Medibank and NZ Post: The role of Viva Engage as a part of a multi-channel communication strategy
Learn how Medibank and NZ Post use Viva Engage to leverage value to deliver to their frontline staff. Our panellists will explore how they target specific content for specific audiences and reveal their top tips for highly engaging Viva Engage campaigns.
Transport for NSW: Hey Neighbour! How Transport’s Neurodiverse Neighbourhood enables an inclusive culture
Learn about Transport for NSW's Neurodiverse Neighbourhood which was established as a virtual community for neurodiverse colleagues and allies to share tips, strategies and lived experiences with each other.
Announcing the world’s top Viva Engage networks and communities
For the first time in nine years of Viva Engage and Yammer benchmarking, a large size organisation with more than 40,000 employees has been ranked as the highest performing Viva Engage network. Find out who it is, along with all the 2023/24 Viva Engage Collaboration Champions!
Latest SWOOP Analytics product updates
The SWOOP Analytics Personas for SharePoint intranet are now live on the dashboard, and we’ve added the “seen” count to SWOOP Analytics for Viva Engage and SWOOP Analytics for Workplace from Meta.
When should you post news on your intranet?
When is the best time to post a news item on your intranet? The answer to this question could be the silver bullet for anyone involved in internal communications.
Setting Goals and Measuring Success – A Practical Guide to Viva Engage
Tips to ensure a successful launch of Viva Engage within your organisation.
Viva Engage or Yammer? Confusion continues to reign!
It’s been more than a year since Microsoft retired the name “Yammer” and rebranded the enterprise social network “Viva Engage”. Has the new name been embraced?
How to successfully measure engagement before, during and after a live video streamed event
We discuss the importance of measuring employee engagement before, during and after a live video streamed event so you can know if your campaign is successful.
Predicting posts that are likely to go viral
How would you like to know if a post on Viva Engage or Workplace from Meta is likely to go viral as soon as it’s posted? We've found a formula, based off thousands of interactions, that can help you!
All the latest SWOOP Analytics product updates
We share all the latest updates from SWOOP Analytics products, from security and performance to brand new reports.
Using SharePoint Online to build a great intranet
A step-by-step guide to building a great SharePoint Online intranet.
How to govern an Enterprise Social Network
How do you govern an internal social network such as Viva Engage and Workplace from Meta? We identify some of the touchpoints we’ve interacted with when rolling out an Enterprise Social Network (ESN).
How to deal with inappropriate posts on your internal communications channels
What do you do if someone posts something inappropriate on your Enterprise Social Network?
Gemma Saint explains how to moderate posts, issue warnings and remove posts if necessary.
The power of actionable analytics for intranets
When it comes to analytics to measure the success of your intranet, web-based tools like Google Analytics are potentially misleading and meaningless. Analytics for intranets need to be led by the actions you’re planning to take, says intranet and digital workplace specialist Sam Marshall.
Announcing the world’s top M365 & Microsoft Teams Collaboration Champions
There was one common thread amongst all the teams and departments that ranked at the top of SWOOP Analytics’ 2023 M365 & Microsoft Teams benchmarking analysis - they had all made the decision to work together in the same way on their digital platform.
Measuring Employee Communications and Engagement: Why and How
Measuring internal communications is critical to the success of any organisation, but it's not always clear how to do so effectively. We explore the importance of measuring employee communication and engagement, and how it relates to organisational performance.
3 steps to maintain a healthy intranet
You’ve made the investment to create a company intranet and now comes the tricky part – making it successful and maintaining that success.
Intranet expert Susan Hanley shares 3 must-do tips to maintain and sustain a healthy intranet.
Viva Engage Advanced Analytics v SWOOP Analytics
We've done a comparison of SWOOP Analytics for Viva Engage compared with Viva Engage Advanced Analytics so you can see exactly what you're getting with both.
While much of the Advanced Analytics is for monitoring, SWOOP's approach to analytics is to help people see the strength of their collaborative relationships, the persona they exhibit to other users and nudges to help make improvements. We also consider social listening more broadly than the Advanced Analytics approach. It is crucial to get insights about topics people are talking about beyond those initiated by corporate communications.