
SWOOP Blog
Latest Articles
We’ve interviewed the world’s champion Viva Engage community managers to get their tips for how to create and manage successful communities.
We share their real life examples of creating and nurturing Viva Engage communities.
A bit of juicy gossip, a chance to help others, news from leaders, feeling appreciated for a job well done and future business plans - these are five things people want to hear about on Viva Engage.
If people care about the content, they will engage with it.
We’ll show you how to save up to 95% of the cost of Microsoft’s Advanced Analytics for Viva Engage - and you’ll receive a better product with more features!
How do you turn passive observers into active contributors on Enterprise Social Networks?
SWOOP Analytics developed the 1-2-3 rule - a simple but effective way to encourage participation.
The key differentiator between Viva Engage and other internal communications channels is that Viva Engage allows for two-way conversations.
Employees can provide feedback, ask questions, share their opinions, connect with leaders, and engage in meaningful conversations in an informal way.
We’ve made some enhancements to how we report on data from public and private Viva Engage communities.
These changes mean you will have a more accurate reflection of activity across your Viva Engage network, while sensitive information remains protected.
The core business case for Viva Engage is that it gives every employee a voice. That’s what makes Viva Engage unique - it allows for two-way conversation and gives every person an equal voice.
We announce the world’s top performing Viva Engage enterprises and communities for 2024/25 and the results might surprise you!
SWOOP Analytics has successfully completed our SOC 2 Type 2 compliance examination, one of the world’s most rigorous cybersecurity auditing standards designed to protect customer data.
We explain the importance of navigating the data of internal communications and the value it offers to enhance your strategy, refine your messaging, and improve the overall employee experience.
We explain the importance of going beyond the vanity metrics of ”view” , “seen by” and ”impressions“ to understand if employees are really engaging with essential content at work.
Most intranets have two types of visitors – your direct employees and external partners.
SWOOP Analytics’ new Members and Guests feature allows you to easily distinguish between the internal employees and external collaborators, ensuring you have a complete picture of your intranet’s engagement patterns.
Blog Archive

Five evidence-based insights: Working effectively as a team in Microsoft Teams
Here at SWOOP Analytics, we have just published our very first global benchmarking report of the interactions of more than 47,000 people in more than 5,300 Teams across 15 organisations. This is the world's largest benchmarking study ever undertaken of team interaction patterns on Microsoft Teams. What follows are five evidence-based insights on what the best performing teams are doing and what you can do to achieve better business outcomes.

Will the ‘Real’ Digital Team Please Stand Up?
Other than simple reports on digital team size and number of messages shared, the team-level analytics currently available are rudimentary at best. My previous article on building effective digital teams examined research my company, Swoop Analytics, did on over 1,300 self-declared digital teams across several organizations using the Workplace by Facebook platform. The average membership from these "teams" was nearly 300 and therefore, most could not be considered real teams. Nevertheless, one would expect that many, in spite of their size, are gaining value from their use of the digital platform.