SWOOP Blog
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Setting Goals and Measuring Success – A Practical Guide to Viva Engage
Tips to ensure a successful launch of Viva Engage within your organisation.
Viva Engage or Yammer? Confusion continues to reign!
It’s been more than a year since Microsoft retired the name “Yammer” and rebranded the enterprise social network “Viva Engage”. Has the new name been embraced?
Viva Engage Advanced Analytics v SWOOP Analytics
We've done a comparison of SWOOP Analytics for Viva Engage compared with Viva Engage Advanced Analytics so you can see exactly what you're getting with both.
While much of the Advanced Analytics is for monitoring, SWOOP's approach to analytics is to help people see the strength of their collaborative relationships, the persona they exhibit to other users and nudges to help make improvements. We also consider social listening more broadly than the Advanced Analytics approach. It is crucial to get insights about topics people are talking about beyond those initiated by corporate communications.
The perfect Community Manager – is there such a thing?
What makes a good community manager? If there was a simple answer to this, many of us may be out of a job!
Pete Johns has tapped into the brains trust to find if there’s an answer to this question.
UNICEF: 15x Growth in readership on Yammer
Learn how Paola Storchi from UNICEF have structured the Yammer network to promote knowledge sharing, collaboration, and growth! UNICEF uses a micro-story model to drive engagement and action in its 22,000-strong Yammer community. The session will highlight how platform activity grew dramatically in 2021-2022.
Eli Lilly: Who Tells Your Story
Join Bryce Williams from Eli Lilly who thrills us by opening his presentation with a rendition of "Who Lives, Who Dies, Who Tells Your Story". It's the start of an incredible session from Bryce on how Eli Lilly and Company has enabled Storylines for all employees within their enterprise Yammer network.
10 Community Manager tasks to do in SWOOP in 10 minutes (AMER)
Join Gemma, the SWOOP expert, and Coco, the CEO of DemoCo, in building a business case for Yammer and showing the power of real data! Did Gemma convince Coco to use Yammer?
Kaiser Permanente: Activating Your Champion Program
Learn how Jennifer Pelham from Kaiser Permanente built a change management social learning adventure for early adopters to share their enthusiasm with each other, and their friends and colleagues. Jennifer will cover why we need champions, the benefits for champions, and a brief program overview of how she executed the program.
National Grid: Using Storylines
Join us and Sally Jackson from National Grid where she talks about the hottest topic in digital communication: Storylines on Viva Engage! Sally is sharing best practices, lessons learned and how to make the most of this new feature! Discover the discussion!
PHS Group: Yammer Case Study with Q&A
Join us with Amy Ellis from PHS Group where she's sharing how PHS were able to transform its communication culture in just one year! Particularly with the support from leaders and Amy details just how important their role plays in this transformation.
Danfoss: Yammer Case Study with Q&A
Join Jorn Nurkka and Hanne Schou in learning how it can take a village to build a successful Yammer network! Communities aren't born successful. It takes careful nurturing. When successful there is not a single person who answers all questions, but participation is distributed.
10 Community Manager tasks to do in SWOOP in 10 minutes (EMEA)
Join Pete, the SWOOP expert, and Gemma, the CEO of DemoCo, in building a business case for Yammer and showing the power of real data! Get a chuckle out of Gemma's hilarious impersonation of a CEO :)
Philips: Yammer at Philips with Dennis Agusi
Learn how Dennis Agusi from Philips has positioned their Yammer network to bring colleagues worldwide together and build positive collaboration practices. Dennis will show us how they use Yammer by sharing best practice tips on how to best use the channels at your disposal.
Marks & Spencer: Yammer Case Study with Q&A
Find out how Michael Kissman from Marks & Spencer built a thriving Yammer network that promotes care and humanity during difficult times. Learn how to make Yammer a safe space in your company and give everyone a voice so that communication can flow freely throughout the organisation.
SWOOP Analytics: Yammer + Viva Engage Benchmarking 2022/23
Join Dr Laurence Lock Lee and Sharon Dawson in showcasing the data from our most recent Yammer Benchmark Report, with some truly compelling case studies from Westpac NZ and The NRMA! The 2022/23 Yammer Benchmark Report is available for free download right now!
10 Community Manager tasks to do in SWOOP in 10 minutes (APAC)
Join Emily, the SWOOP expert, and Fran, the frantic community manager, in running through 10 popular community manager tasks with SWOOP Analytics. Discover the power of real data!
CSIRO: Getting started in 90 days
Find out how the CSIRO team boosts Yammer engagement with knowledge sharing! No matter if staff have been at CSIRO for three days or 3,000 days, the 90 Day Club community members can share their thoughts, ideas, resources, lessons learnt and acronym decoders.
Suncorp: Choose your own (Yammer) adventure - How allowing employees to decide their destiny doubled Yammer use
Learn how Sammy Howarth from Suncorp uses Leaders and Communications and Change advisors as primary influencers, the team shares their success in their creation of ‘choose your own adventure’ style communication resources, as well as their tailored communications tactics, resulting in nearly double the number of active users on the platform in as little as 18 months.
Bendigo & Adelaide Bank: Conversations that matter: Continuous improvement for the frontline with #RetailWins
Learn about Leigh and Evita's journey in revitalising Bendigo & Adelaide Bank's Yammer network and about the #RetailWins program. That demonstrated how a combination of leadership buy-in, open conversation and ideas generation transformed Retail’s Yammer experience and delivered real business value along the way.
Microsoft: Yammer & Viva Engage Roadmap + Community Manager Award
Hear from Steve Nguyen (APAC), Nick Ledger (EMEA), James Tyer and Irewole ‘Wole’ Akande (AMER) at Microsoft about the future of Viva Engage and all the exciting features to come!