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Five evidence-based insights: Working effectively as a team in Microsoft Teams
Here at SWOOP Analytics, we have just published our very first global benchmarking report of the interactions of more than 47,000 people in more than 5,300 Teams across 15 organisations. This is the world's largest benchmarking study ever undertaken of team interaction patterns on Microsoft Teams. What follows are five evidence-based insights on what the best performing teams are doing and what you can do to achieve better business outcomes.
What needs to change when coronavirus sends your whole team Working From Home?
You just received the all-company announcement; everyone is to work from home (WFH) for the foreseeable future. You may have previously worked from home on the odd occasion. You managed to get by, but you always wondered if you had missed out a little, compared with your colleagues who were working from the office.
The State of Play With Microsoft Teams
Microsoft Teams is a big deal. Not only for Microsoft, but for all Office 365 customers. It’s Microsoft’s fastest growing business product ever and has been positioned as the hub for all office collaboration activities.In this time of coronavirus-forced work from home (WFH), keeping employees engaged in their work becomes even more of a priority. What’s more, this engagement is now becoming 100% digital (at least for the coming months).
Is organisational change needed to make Microsoft Teams a success?
It’s well accepted that any significant technology implementation must be accompanied by an organisational change program if it’s to succeed. The implementation of Microsoft Teams certainly qualifies as a significant technology implementation but how disruptive is it likely to be to your organisation?
Using the Ladder of Engagement to address Climate Change
For the modern organisation there will regularly be more than a single message that staff are being asked to rally around. A new corporate strategy with an accompanying change in branding will trigger a campaign.But what about those corporate messages that persist from year to year?
What if your Fitbit could tell you when you are burning out at work?
We are all being asked to collaborate more, and that's a good thing, isn’t it? Well, apparently not if it leads to collaborative overload, according to Babson College Professor of Global Business Rob Cross.
Identification of Enterprise Social Network (ESN) Group Archetypes in ESN Analytics
With the proliferation of Enterprise Social Networks (ESN), the measurement of ESN activity becomes increasingly relevant. The emerging field of ESN analytics aims to develop metrics and models to measure and classify user activity to support organisational goals and outcomes. In this paper we focus on a neglected area of ESN analytics, the classification of activity in ESN groups.
SWOOP Award Winners share their collaboration secrets
Not taking yourself too seriously is one of the top tips from community managers from the world’s best performing Yammer networks. We brought together some of the Australian-based winners of SWOOP Analytics’ 2019 Global Yammer Benchmarking Report for an awards presentation at Sydney’s Microsoft Technology Centre.
Tips for Yammer success from the world’s best
At SWOOP we’ve had the privilege of working with hundreds of Yammer networks from around the world. We’re constantly learning from every community – what works, what “good” looks like, how leaders are engaging employees, how to break down organisational hierarchies and what doesn’t work.
The SWOOP Diversity Index: How is it Calculated?
You may have seen on your personal SWOOP dashboard something called the Diversity Index. You will also see it at the Groups, Team, Business Unit/segment and Enterprise levels where we average the diversity scores across the respective membership. In this article, we explain why and how the Diversity Index is actually calculated.
Coffee and Collaboration – More in common that you’d think
Much like when we get new collaboration tools in the digital workplace - we get lots of instructions on how to use all the features but not so much about how we might collaborate better.
Creating business value and boosting revenue with Workplace
Within 10 months of launching Workplace, more than 5,000 Compass real estate agents reported Workplace had helped them grow their business and make more money. Compass’ Workplace network has shown immediate value in its ability to create instant, revenue-generating connections across the family of Compass agents.
Help anyone in your organisation become a certified ‘SWOOPer’ in just 5 minutes
SWOOP has developed a range of training cards to help motivate your staff to become more collaborative on Yammer and Workplace from Facebook.
Enterprise Social Networks: An Alternative to Major Cultural Change Programs?
I've written before about how we need to move beyond the ubiquitous “culture survey” into real-time digital sensing, where we draw cultural assessments from how employees actually behave online.
It’s Official: SWOOP Metrics and Employee Engagement Surveys Results Align!
We have evidence to show that what you see in SWOOP is reflected in what staff think and feel, as well as business results.
Do photos and videos spark conversation and engagement on enterprise social networks?
Does adding photos or videos to Enterprise Social Network posts create more engagement?
Accelerating Teams Adoption with SWOOP - Part 2
When SWOOP Analytics is used at the earliest stages of Microsoft Teams adoption, it is possible for organisations and teams to recognise the danger points, as well as the growth markers, to help accelerate their adoption rates.
Accelerating Microsoft Teams Adoption with SWOOP
We look at how to accelerate the adoption of Microsoft Teams to avoid the lows and move up the Maturity Model by Forming, Storming, Norming and Performing.
Surviving the Team Collaboration Platform Invasion
A key to surviving the teams platform invasion lies in taking a purposeful, rather than ad hoc approach.
Millions of dollars to be saved but don’t put it all at risk without measuring collaboration
Collaboration platforms Microsoft Teams and Workplace by Facebook are saving companies millions of dollars every year, resulting in up to 800% in ROI by keeping employees engaged and connected. But without analytics to help you clearly understand where collaboration is – and isn’t – happening you have no way of measuring if you’re receiving the business benefits.